Economic Support Lead Worker
Department/Office: Health & Human Services
Wages: $25.71 per hour
Full Job Description: Job Description
Online Job Application: Application
Job Type: Full-Time
Deadline for application: Until Filled
Benefits: Health, Dental, Life Insurance, Paid Time Off, Flexible Spending Account, Parental Leave
Synopsis
Richland County Health & Human Services is looking for full-time Economic Support Lead Worker. This position is Responsible to provide support and training to the Economic Support Specialists, both local and throughout the Capitol Consortium. The Economic Support Lead will help the Economic Support Manager and Economic Support Supervisor with local trainings and staff meetings. This position assists with training local workers. Partners with leads throughout the consortium to provide policy and process assistance to ESS on a Help Queue through the Genesys call center. The ESS Lead will, also attempt to de-escalate clients and answer their questions when calls are escalated to the Lead Help Queue. This position also partners with consortium Leads to process casework for absent ESS.
Qualifications
High School Diploma or equivalent and two years’ experience as and Economic Support Specialist; or any combination of education, training and experience that provides equivalent knowledge, skills, and abilities.
How to Apply
Email :
Interested candidates are invited to submit a resume, cover letter, and professional references to justin.siemens@co.richland.wi.us. Please include “Economic Support Lead Worker” in the subject line.
Applications will be reviewed as received.
Mail :
Attn: Justin Siemens, Economic Support Lead Worker
County Clerk/Administrator Office
181 W. Seminary Street
Richland Center, WI 53581
Online Job Application :
Interested candidates must also complete our online job application.
Equal Opportunity Employer
Richland County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.