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Crisis Professional

Department/Office: Health and Human Services
Wages: $27.80 per hour
Full Job Description: Job Description
Online Job Application: Application

Job Type: Full-Time at 40 hours/week expected
Deadline for application: 11/29/2026
Benefits: Dental, Health, Vision, Short-term Disability, and Life Insurance, Paid vacation and sick time off, Flexible Spending Account, Wisconsin Retirement System

Synopsis

The Protective Services Professional is responsible for providing Crisis Assessments for individuals in mental crisis, meeting with individuals on court-ordered settlement Agreements and Commitment Orders weekly to provide support and connection to mental health services or resources and providing follow-up to individuals who were in contact with Northwest Connections to ensure connection with needed resources and services.

Essential Duties and Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Maintains regular follow-up check-in appointments with individuals who support/ provide court-ordered Settlement Agreements and Commitment Orders. Ensure compliance with court orders.
  • Performs CCS Functional Screening for adults and children.
  • Provides follow-up to individuals within 48 hours, to offer connections to resources and services.
  • Submits billing for crisis services in accordance with state, federal and county plans.
  • Meets with community members to develop and maintain personalized crisis plans, as needed.
  • Establishes guardianships and protective placements, including recruiting volunteer guardians, representative payees, completing appropriate paperwork, related court processes, and conducting reviews according to Federal, State and County requirements.
  • Coordinates independent evaluations and participates in discharge planning. Works with those who are under emergency detention.
  • Provides accurate and timely reports and documentation.
  • Maintains confidentiality of client information and protected health information as required by State and Federal regulations, including the Health Insurance Portability and Accountability (HIPAA) Act.
  • Maintains current knowledge of program requirements and best practices and participates in continuing education opportunities.
  • Participates in committees, training, and meetings.
  • Maintains current knowledge of program requirements and best practices and participates in continuing education opportunities.
  • Represent Richland County Health and Human Services to the community at large through professional interaction, public speaking, media presentations, and participation in community advisory groups.
  • Serves as backup APS professional and completes duties including but not limited to, WATTS reviews, guardianships, and protective placement services, as well as investigations APS reports.
  • Performs other duties as assigned or apparent.

Qualifications

  • Bachelor’s degree in social work, Human Services, or relevant field with two years relevant experience.
  • Valid driver’s license required.

How to Apply

Email :
Interested candidates are invited to submit a resume, cover letter, and professional references to: richlandcountyhr@co.richland.wi.us.

Please include “Crisis and Protective Services Professional” in the subject line.

Applications will be reviewed as received.

Mail :
ATTN: Richland County HR, Crisis and Protective Services Professional Position
County Clerk/Administrator Office
181 W. Seminary Street
Richland Center, WI 53581

Online Job Application :
Interested candidates must also complete our online job application.

Equal Opportunity Employer

Richland County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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